Fahour teaching Australia Post perhaps?
Not sure if anyone remembers the timeline of events in my sorry tale of my battle with NAB – in 2006 we had a dodgy loan application approved (our real and one and only loan application was rejected by NAB – the acting bank manager failed to tell us and reapplied and even the second application showed we couldn’t afford the loan … NAB knew this and covered the whole lot up). The CEO of NAB at the time was one Ahmed Fahour and NAB crime thrived under his regime. I know for a fact that his brother made an offer to one of NABs victims after getting the information out of the ‘”Shit File” (NAB’s term not mine). So Fahour knew all the dodgy things going on at the bank and even made sure his family benefitted from the con!
Anyway, fast forward to yesterday and something that happened where I now suspect that Australia Post has taken on this attitude of cover employee’s backsides all the way. A couple of weeks ago I ordered an item online and was expecting delivery this week. I was home all day yesterday and at about 4pm there was a knock at the door. There was a man holding three parcels, one of them was open. He asked if I was Rosie Cornell and when I told him I was he handed me the parcels and told me Australia Post had delivered them to him (he thought they were his). He left his details with me and left.
First thing I did was phone the company I had ordered from to tell them what happened … after all, how many irate customers say their parcel hasn’t arrived and blame them? Then I thought I would wait until morning before phoning Australia Post to enquire why my parcel was delivered to the wrong address and voice my displeasure (think about it … what if someone less honest had received the goods? would you be happy?). The plan changed when after 7pm I received 2 emails purportedly sent at 6am to tell me my parcel was in the van and at about 11am to say the parcel had been delivered. Can you imagine how upset I would have been had I not known what happened to the parcel? What’s the last Australia Post employee steals customers goods story you read in the paper or saw on the telly?
So this morning promptly at 8am I am on the phone to the centre which emailed me – was on hold for over 10 minutes. Not good enough. So I got in the car and drove to the centre. It didn’t take very long to sort out and yes, they did figure out what happened before I told them I knew exactly where the parcel was.
However, here’s my point – points actually. There isn’t a single part of me that believes that Australia Post was not in the process of covering up their employees mistake. We all make mistakes and once you know it it can be fixed (usually) however, in sending out those two emails I think AP was starting to cover their collective behinds. The Electronic Transactions Act 2003 states that the email is deemed to have been received when it was sent. Regardless of the fact that I had indeed been signed into my email account earlier (without signing out again) and at 5pm sent an email (this generates an automatic download of received emails). Had these emails been sent at the time stamped on them surely I would have received them earlier. The law covers them perfectly (starting to sound familiar? it is to me).
By the time I’d made it to the right person (in a separate building a street back) the company I’d ordered from had been in touch and no doubt by then Australia Post knew that I knew exactly what had happened to the parcel and they decided to come clean with the truth.
This is how warped NAB has made me – there is not a single part of me that believes there wasn’t a cover up in progress. Do I believe the employee made a genuine mistake – yes, no question about that, we all make mistakes. I also believe that the first response yesterday afternoon when Australia Post independently discovered that there was a signature missing so a parcel must have been delivered to the wrong addressee steps were taken to make sure it looked like I was lying. No emails take that long to deliver – not over 12 hours – not in my experience. The guy only signed for his parcels but was given mine – therefore only his address would have shown up.
Yes, this was the start of a cover up in NAB’s style – no doubt a scam Mr Fahour has taught the good people at Australia Post – he did after all learn from the best in the scam business. I quite enjoyed my little adventure this morning, you see, I wasn’t worried because I had my parcel. I knew exactly what had happened and I just wanted to know what they would do – and while they apologised for it happening I won’t pretend I believe it won’t happen again. I must confess I loved the look on their faces when I told them I knew where the parcel was since I had it 
.
Best I can hope for is that next time a customer walks in wondering where their parcel that was supposedly delivered actually is – they’ll be wondering if the customer already knows exactly what happened. I don’t mind people making mistakes what gets my goat is when there is zero accountability and they take the easy way out – cover it up and blame the customer. Make the customer pay for their employees stuff up – who does it hurt other than some worthless customer? Customers come and go but the dent in reputation well, that just gives off a whiff forever (although NAB pays good money for reputation). It appears that there is no accountability these days – only shifting the blame to the hapless customer who doesn’t know the law or the way things should be. Nasty bastards.
So here’s the second point I want to make – we are about to file writs in the Supreme Court and well, let’s just say that in the 2 and a bit years since we had our farm stolen by NAB I have made a lot of discoveries. Amazing discoveries about the scam NAB has going, how it works, why it works. I know so much that would have saved the farm had I only known it then. However, I didn’t know it then but I know it now and well, this time I’m pretty sure that NAB hasn’t got the complete picture of what I do know and what I can prove in court. The law firm does not know what I know and what I can prove in court.
When this all started the court appearances terrified me but this time things are a bit different. This time I don’t have a lawyer and a barrister telling me the system won’t let me win. This time I actually hold an ace or two and I’m looking forward to having it on record so other victims know how the scam works. I, for one, am looking forward to this fight – thanks to everybody who has helped me put the puzzle together.
Any NAB customers who believe there was a problem with their loan get in touch – especially if you dealt with the Narrogin (WA) branch of the NAB about 2006. There isn’t a part of me that believes things have changed at NAB (until I know the perpetrators of these crimes have been charged by police, found guilty by a court and they are serving their time I will not believe that there has been a change of guard within NAB).
I will never emotionally recover from what NAB did to me. I will never be able to trust anybody again. I do not trust … end of story. I may have to deal with people, I may have to accept that things are what they claim they are … but I don’t trust.
However, I can live with it – I simply have to accept that this is how it is … what I cannot accept, what I will not stop fighting to prevent, is that NAB gets to ruin people’s lives wholesale all so that they do not have to be held accountable for their employees’ actions. NAB would rather throw families into the gutter and trample them than admit that their employees acted in their own best interests and screwed over NAB’s customers. Accountability – that’s all I want – NAB to accept that part of it’s Social Responsibility is to get corrupt employees charged with a criminal offence and to help the customer out, rather than destroy them in court.
At no time did my husband and I expect to have the debt wiped out – all we wanted was to be able to keep 1 farm (there were 2 involved but you will note that I only ever say NAB stole my farm – in my mind that is what they did – they stole 1 farm, my farm, my home, my life, my soul). We tried putting in other offers so that we could re-negotiate the mortgage – we were always of the opinion that since we borrowed the money we would have to pay it back, at least a fair portion of it. We wanted the chance to do that. We wanted to pay our debt. We have always paid our debts. Shoot, we’re still being good little soldiers and paying off the NAB credit card – that’s because we owe this money.
We never knew that the court had the option of simply wiping the debt. When we found that out it never made any sense – I mean we borrowed the money. We bought the new farm. The problem with our contract was that we signed it believing we could afford to pay it back – if you read through other posts talking about this or the website itself you will read that I always assumed that NAB approving the loan meant we could afford to pay it back. Banks don’t lend money to people who can’t afford to pay it back do they?
Had we known that the documents clearly showed we couldn’t afford it we wouldn’t have accepted the loan. We didn’t know this because NAB’s employee failed to tell us our loan was knocked back, failed to tell us that the loan application she managed to get approved (cute how she did that) was not our original application; so we signed the contract in good faith.
Good faith; something sorely lacking in NAB’s actions. Accountability – a foreign concept to NAB. Honesty – they wouldn’t know it if it smacked them in the face. Karma – something they are about to meet head on.
do yourself a favour … don’t bank NAB 
An Easter Miracle
Just thought I’d do a quick post on miracles for those of us still hoping for our own. My personal hope is that NAB disappears off the face of the earth … you could say I’m a firm believer in capital punishment these days. While I can understand the sentiment that capital punishment is not a deterrent to crime you do have to admit that the being so punished won’t be committing it again!
There isn’t a single part of me that (today) trusts that the current internal clean out sweeping NAB will do anything to stop the myriad of crimes that are so routinely being perpetrated on innocent customers. Even though a few privileged customers are getting really great behind closed doors settlements (with the obligatory non-disclosure agreement of-course) so far NABs will to fix the problems created by their staff is decidedly lacking.
The litany of crimes against customers that are covered up by NABs legal team is phenomenal but not as disgusting as the aiding and abetting going on by the very agencies created to protect ‘us’ from ‘them’. Where exactly in NABs financial statements are pay-offs to judges, politicians and agency employees listed? What would you put it under? What do they call the creative accounts where this money is channelled to grease the right wheels?
While I am disgusted that NABs legal teams are going so far as breaking the law in an effort to hide the bigger crimes (and conspiracy fraud is a huge crime) you can almost, if you squint hard enough, freeze your morality and ethics meters and pretend for a moment that crime doesn’t exist; well, you can almost understand their zeal in protecting the bank from their criminal employees … almost.
What is totally unforgivable, what should be a crime punishable by being lined up against a wall and shot publicly, is the continuing cover-up and denial that these crimes are happening by the people whose very job it is to investigate, expose these crimes and ensure that justice is done. I’m tired of Government Senate Inquiries into banking that are called that continually hide the evidence that there are shonky dealings within banks. I’m tired of victims of bank employee fraud getting treated like criminals and accused of lying about what happened. I’m tired of NABs claims in court that they were “a victim of their employee”. I’m tired of knowing that NAB throws hundreds of thousands of dollars at high priced solicitors (read legal prostitutes) to ensure that real victims get shafted by the legal system all over again (wasn’t that shafting by the bank enough?)
So here I am, a woman of deep faith who has had her faith in the goodness of human nature thoroughly destroyed. I still have faith in human nature … it’s a pity I now believe that the worst animal on earth is the human who worships Mammon. Blind faith in Mammon makes intelligent men and women do the most dreadful things – ask any NAB victim who has been threatened by NABs lawyers and their hired thugs (there’s quite a few 
).
Not only do NAB employees commit crimes but there’s a whole slew of them employed to cover up these crimes so no-one ever gets exposed and punished. That’s no way to run a business but that is NABs business model and while they benefit from these crimes there isn’t really a reason to change is there boys and girls?
So there is a clean out going on at NAB but do NAB know who is in on the scam? Do they know how the scam works? Most importantly, do NAB have the integrity to go public with their findings and are they prepared to name and shame the individuals who have worked so long and hard to destroy so many people’s lives and ruin the banks reputation? Does NAB have the courage to go public with its shame, indulge in a bit of public self-flagellation, confess its sins and ensure this cannot ever happen again? Is NAB really committed to addressing the problem within their culture and thereby change it? Can this leopard change it’s spots?
History has shown us that NAB does not have the will or the inclination to change. It will be business as usual. There might be a minor purge of minor players of this illegal banking practice but the masterminds will get a free pass. There won’t be a hint of scandal attached to any of them and they’ll be free to move on and start the scam somewhere else. NAB will claim the moral victory while immorally taking down more innocent customers just so that they can continue to deny the truth of what goes on within the bank.
So, as we approach Easter and start to think of miracles, I do not pray for the resurrection of NAB as a decent, caring, socially responsible, moral and ethical and most of all honest bank – I hope and pray that NAB and their pagan god disappear off the face of the earth and that each and every criminal employee of theirs gets their just deserts (preferably gluggy gruel served by big nasty thugs who make their very existence a living hell – ah my happy bubble lives 
).
I hope and pray that each and every victim of NAB employee fraud gets compensation for the damage done to them. For myself I pray that I will one day see a return of a beating heart – it’s the best I can hope for, there isn’t enough money in the world to compensate me for the abject misery and destruction wrought in my life by NAB and their win at all cost criminal activities.
Have a happy and safe Easter break, keep the faith in the revolution that has already begun. Remember that tyrants can be overthrown.
and do yourself a favour … don’t bank NAB
NAB redacts website
This story on Independent Australia today – NAB is hiding more evidence – gee, is that surprising? Nope, they hide things all the time, that’s just par for the course. Wonder if Cameron Clyne is a CEO of integrity who is actually trying to figure out who the miserable excuses for human beings are that are totally and utterly destroying this bank’s reputation or whether he is one of the ones benefitting from this crap.
I would hate to say Clyne knows exactly what is going on and is choosing to aid in the cover up; only because at heart I’m one of those soppy people who likes to give people the benefit of the doubt. However, having said that, Clyne has been in the job for what, three years now? Surely by now, if he’s one of the good guys, he’d have to know who is doing what, where and most importantly … how.
The most intriguing thing for me about all the secret, murky stuff going down at NAB is how do the individuals involved benefit – who is paying them enough to make it worthwhile? I understand that at the very least NAB’s determination to ensure there is never any police involvement means that there will never be serious legal consequences for the perpetrators if they do get caught (invariably they are paid off to go away to protect NAB’s brand). How much money do individuals stand to make from the various deals? How do they get paid (the debit card being issued in bogus accounts make perfect sense – how many accounts are held at NAB and how hard would it be to check on every single one of them?)
NAB itself makes serious money on every foreclosure, they never, ever lose out no matter what sad sob story they like to tell officially. Between their many bogus tax write-offs, insurance claims and so on they make more money from foreclosure than they would if they allowed people to restructure their finances and pay off their debt. NAB don’t negotiate and they don’t settle out of court – they just keep running up legal expenses so that victims of their fraud can’t afford to keep fighting. NAB aren’t right – NAB are rich – and that’s what makes them keep fighting in court – their deep pockets (and the fact that there are judges who once represented them as lawyers and barristers who now rule in their favour even when the facts prove that NAB is in the wrong. There are indeed judges who don’t let the truth stand in the way of a positive outcome for NAB.
The good news for NAB victims though is that the time is almost right for us to shut the bastards down with the overwhelming evidence of their numerous dirty deeds. The amount of solid information being posted online daily is adding up – and no amount of money being thrown at crooked judges and advertising will save them. Maybe if they could settle publicly with some victims and actually throw their criminal employees into jail … nah, I doubt that would be enough but by God it would be a good start. Personally I want to see the bank shut down but I’d settle for numerous public arrests of all the naughty boys and girls both within NAB and the legal profession – as long as this all results in some serious jail time (still feeling angry enough to regret there being no capital punishment in Australia – I’d love to line some of them up against a wall … and as previously stated, I’m a peace-loving, tree hugging all-round soft-touch!)
Speaking of a personal note – I’m impressed that the story includes 3 of the Today Tonight videos I posted on YouTube – hopefully this will spread the message further afield 
.
In the meantime do yourself a favour … don’t bank NAB 
Read the article on Independent Australia – it’s an interesting read 
NAB also makes more money this way
Still not up to a full academic debate on NAB today so here’s a video of a guy in America taking on Bank of America and getting a win of sorts. The most interesting bit for me comes at the end when the judge discovers that the reason BoA wants to foreclose is because this way they make more money. Ladies and gentlemen, that is the reason NAB chases us so hard and even when, as in my case, it is THEIR employee who broke the law and acted contrary to NABs own Code of Conduct, they still refuse to take responsibility for their actions because that would cost them money. Did you know that in Australia there’s even tax write-offs for the banks? It’s about time the Federal Government got serious about investigating bank fraud in Australia – the terms of reference for the latest Senate Banking Inquiry are a joke and all politicians should hang their heads in shame. Banks should not operate above the law – all we’re asking is that they are treated equally under the law. We don’t want to bankrupt the banks just for the hell of it – we just want the banks to operate by the letter of the law – no more intimidation tactics or the death threats issued to some self-representing litigants in Australia of late, no more twisting the law to suit their own needs, no more throwing a gazillion bucks at court cases to make sure banks buy a win, no more pay-offs to lawyers (ours), judges, politicians. End the corruption now.
Here’s an idea, just like we have a special court for family law why don’t we establish a special court for finance and impose limits? Let’s impose financial limits on how much lawyers fees can be gouged out of victims. Let’s make specialist Legal Aid lawyers available to bank victims who no longer have the funds to fight back even though it was the banks who committed fraud. Let’s limit how much money banks can claim back on legal fees to stop them using their deep pockets against victims. Let’s bring in punitive measures so that banks face multi-million dollar pay outs to victims of bank employee fraud – maybe that will make banks more willing to pull their own employees into line. Let’s start throwing these fraud committing employees into jail – let there be real consequences for their actions. Let’s throw their supervisors and board members into jail if they continue to cover up this fraud. Let’s throw the lawyers into jail when they argue that the bank “is a victim of their own employee” and can we make that one retrospective – I’d love to see the lawyer who said that in our case rot in jail for a couple of years for totally screwing us over!
Time to get tough but we are a country run by the banks – look at what they get away with and ask yourself why they are getting away with it. The only conclusion you can draw is that they are making massive payments to keep things ticking over their way. It’s time to end this charade – time to throw the banksters into jail!
do yourself a favour … don’t bank NAB 
For those of you who really don’t know – the National Australia Bank is NOT the National bank of Australia – we had one of those Commonwealth Bank until the Government in it’s infinite wisdom decided to sell it and guess what? It’s as criminal as NAB. Just saying …
Busy times for NAB
NAB are pretty busy atm trying to keep things together and figure out who the Devil spawn are that are busily undermining their business model – good luck with that guys *sarcasm lives*
Anyway, I’m busy thinking about how to put together the Senate enquiry submission as well as other exposing this nasty bank stuff I’m working on. All of that and studying has been pretty hard lately as I’m still under the weather so to speak. Not sure the term ‘crook as a dog’ is appropriate really, unless you take the analogy of the dog with a bone and well … come to think of it with this NAB thing that probably does apply to me. I’m not dropping this until it’s done one way or the other.
Any bank victims out there – start working on your submissions to the bank enquiry – let’s expose the crooks and force the Government to do something about pulling them back in line. Banks can make mega profits without resorting to criminal activities – stop treating them with kid gloves and make them accountable – banks are NOT above the law it’s just they’ve BOUGHT the law.
Hopefully the legal loopholes that allow the banks to get away with the theft of customers’ property will be closed and banks will have to carry the financial cost of their employees fraud. Why should innocent customers get screwed over just because banks can’t control their employees? NAB makes a motza out of their employees fraud scams – and this has to stop. No more NAB getting away with claiming to be a victim of their employee. Suck it up NAB – they’re YOUR employees, why did I have to pay for that?
Do yourself a favour … don’t bank NAB 
here’s what all self-respecting NAB employees need to do – they’d lose a lot less employees if all the honest ones abandon ship – not sure NAB could keep afloat with a skeleton crew of honest, decent employees – Google NAB culture and read the many, many articles that talk about NABs bankruptcy in the culture stakes. NAB is crooked through and through but surely there are a few people left who are decent and believe as Greg Smith does? I hope that I am wrong about the balance of good apples v bad apples among the NAB employees. I really feel sorry for the ones who believe NAB is a *good* bank …
Greg Smith’s full Goldman Sachs resignation letter
Why I Am Leaving Goldman Sachs
By Greg Smith
TODAY is my last day at Goldman Sachs. After almost 12 years at the firm — first as a summer intern while at Stanford, then in New York for 10 years, and now in London — I believe I have worked here long enough to understand the trajectory of its culture, its people and its identity. And I can honestly say that the environment now is as toxic and destructive as I have ever seen it.
To put the problem in the simplest terms, the interests of the client continue to be sidelined in the way the firm operates and thinks about making money. Goldman Sachs is one of the world’s largest and most important investment banks and it is too integral to global finance to continue to act this way. The firm has veered so far from the place I joined right out of college that I can no longer in good conscience say that I identify with what it stands for.
It might sound surprising to a skeptical public, but culture was always a vital part of Goldman Sachs’s success. It revolved around teamwork, integrity, a spirit of humility, and always doing right by our clients. The culture was the secret sauce that made this place great and allowed us to earn our clients’ trust for 143 years. It wasn’t just about making money; this alone will not sustain a firm for so long. It had something to do with pride and belief in the organization. I am sad to say that I look around today and see virtually no trace of the culture that made me love working for this firm for many years. I no longer have the pride, or the belief.
But this was not always the case. For more than a decade I recruited and mentored candidates through our grueling interview process. I was selected as one of 10 people (out of a firm of more than 30,000) to appear on our recruiting video, which is played on every college campus we visit around the world. In 2006 I managed the summer intern program in sales and trading in New York for the 80 college students who made the cut, out of the thousands who applied.
I knew it was time to leave when I realized I could no longer look students in the eye and tell them what a great place this was to work.
When the history books are written about Goldman Sachs, they may reflect that the current chief executive officer, Lloyd C. Blankfein, and the president, Gary D. Cohn, lost hold of the firm’s culture on their watch. I truly believe that this decline in the firm’s moral fiber represents the single most serious threat to its long-run survival.
Over the course of my career I have had the privilege of advising two of the largest hedge funds on the planet, five of the largest asset managers in the United States, and three of the most prominent sovereign wealth funds in the Middle East and Asia. My clients have a total asset base of more than a trillion dollars. I have always taken a lot of pride in advising my clients to do what I believe is right for them, even if it means less money for the firm. This view is becoming increasingly unpopular at Goldman Sachs. Another sign that it was time to leave.
How did we get here? The firm changed the way it thought about leadership. Leadership used to be about ideas, setting an example and doing the right thing. Today, if you make enough money for the firm (and are not currently an ax murderer) you will be promoted into a position of influence.
What are three quick ways to become a leader? a) Execute on the firm’s “axes,” which is Goldman-speak for persuading your clients to invest in the stocks or other products that we are trying to get rid of because they are not seen as having a lot of potential profit. b) “Hunt Elephants.” In English: get your clients — some of whom are sophisticated, and some of whom aren’t — to trade whatever will bring the biggest profit to Goldman. Call me old-fashioned, but I don’t like selling my clients a product that is wrong for them. c) Find yourself sitting in a seat where your job is to trade any illiquid, opaque product with a three-letter acronym.
Today, many of these leaders display a Goldman Sachs culture quotient of exactly zero percent. I attend derivatives sales meetings where not one single minute is spent asking questions about how we can help clients. It’s purely about how we can make the most possible money off of them. If you were an alien from Mars and sat in on one of these meetings, you would believe that a client’s success or progress was not part of the thought process at all.
It makes me ill how callously people talk about ripping their clients off. Over the last 12 months I have seen five different managing directors refer to their own clients as “muppets,” sometimes over internal e-mail. Even after the S.E.C., Fabulous Fab, Abacus, God’s work, Carl Levin, Vampire Squids? No humility? I mean, come on. Integrity? It is eroding. I don’t know of any illegal behavior, but will people push the envelope and pitch lucrative and complicated products to clients even if they are not the simplest investments or the ones most directly aligned with the client’s goals? Absolutely. Every day, in fact.
It astounds me how little senior management gets a basic truth: If clients don’t trust you they will eventually stop doing business with you. It doesn’t matter how smart you are.
These days, the most common question I get from junior analysts about derivatives is, “How much money did we make off the client?” It bothers me every time I hear it, because it is a clear reflection of what they are observing from their leaders about the way they should behave. Now project 10 years into the future: You don’t have to be a rocket scientist to figure out that the junior analyst sitting quietly in the corner of the room hearing about “muppets,” “ripping eyeballs out” and “getting paid” doesn’t exactly turn into a model citizen.
When I was a first-year analyst I didn’t know where the bathroom was, or how to tie my shoelaces. I was taught to be concerned with learning the ropes, finding out what a derivative was, understanding finance, getting to know our clients and what motivated them, learning how they defined success and what we could do to help them get there.
My proudest moments in life — getting a full scholarship to go from South Africa to Stanford University, being selected as a Rhodes Scholar national finalist, winning a bronze medal for table tennis at the Maccabiah Games in Israel, known as the Jewish Olympics — have all come through hard work, with no shortcuts. Goldman Sachs today has become too much about shortcuts and not enough about achievement. It just doesn’t feel right to me anymore.
I hope this can be a wake-up call to the board of directors. Make the client the focal point of your business again. Without clients you will not make money. In fact, you will not exist. Weed out the morally bankrupt people, no matter how much money they make for the firm. And get the culture right again, so people want to work here for the right reasons. People who care only about making money will not sustain this firm — or the trust of its clients — for very much longer.
So banks are telling us we can’t complain?
I’m still pretty crook but you know, I just have to get this off my chest. In today’s West there’s an article where the head of the Australian Bankers’ Association Stephen Munchenberg tells us that if we don’t stop bitching about banks things might get worse for mortgage holders.
I beg your pardon Mr Munchenberg but Aussie banks are greedy and in National Australia Bank’s case they are corrupt and indulge in totally illegal activities. How dare you tell us we cannot criticize the banks? There is so much to criticize them for. This sounds like nothing more than blackmail.
You see, the article is clearly aimed at MP’s who are starting to call for a Royal Commission into bank malpractice. This is the banks public response and very public threat “leave us alone or we will make mortgage holders lives even more miserable and you know we can, you know we will and you know we don’t care”.
Well Mr Munchenberg – I hope that the Government finally has the balls to stand up to your ilk and say ‘enough is enough’ and you, your organization and your slimy banker mates can all go to hell – it’s where you’ve been sending your customers for far too long.
Do yourself a favour, whatever you do, don’t bank NAB 
and for those who still doubt, finally some of the stunts the big boys pulled – wonder if this is the reason why the words corporation and corrupt are so similar? I’m thinking that’s the reason, corporations are corrupt ’cause they don’t know how to be anything else. The beast is what it is – corrupt through and through; and aren’t banks the biggest corporations left standing above the law and running the world unelected and unopposed.
The NAB scam part 2
Episode 2 continued THE SCAM inside the NAB
Without Prejudice
This is a Letter to the CEO and Executives. In particular Excutive Mr. James Wallace Wyatt.
I will explain what I have gathered from information received and then I will explain what happened to my family. I do not know how a loan is processed but I am a fast learner and even better at “LISTENING” ( Trained Certified Mediator)
If a loan application travels through a BROKER when it reaches the NAB it travels to the Broker Verification Unit and the loan is processed. There is a Computer that all the Broker information is checked on and then the loan application material is logged in and a result is spit out at the end….. an Approval or Declined. If Approved it travels on inside the NAB, if declined it is returned to Broker with reasons why attached and then it is the responsibility of the Broker to inform the client, the Thirups…… this never happened.
But the loan application was declined. 30.5.2008 …….. Where is the Declined paperwork? Was this System used and by whom?
During this loan application stage the Computer automatically informs the Veda Credit Reference File that a loan has been logged on and in which bank. i.e. NAB. So on the 30.5.2008 the Veda Credit Reference logged a loan application for $1 Million dollars from NAB.
HISTORY
We had firstly requested a Valuation of our property with the Broker so that we could work out final financials and we did not want to go into Mortgage Insurance so the loan had to be under 80% of Valuation we had not determined what the final figure would be. Also with being a DUAL OCCUPANCY 5 acre property would prove a little difficult for a Valuer as there are only a few in our area and very few have been placed on the market for Sale. We did give the House Plans and a Costing of approx. $450/$600 per square metre to assist. We were unsure of the size of our 2 houses. but we knew our Council Rates would give a Valuation as to land Value.
Valuation has to compare apples with apples so to speak. This did not happen. It appears apples with grapes happened.
We were confused when this Valuation was not done as we needed to explain why we needed a little extra in the Mortgage loan to finish some small items in the middle part of the first house. We believed a Valuer would need this information. We pressed Victor Sumitra Broker for the Valuer’s date for Inspection as we needed to fit it into our timeframes. We bought this up on the mobile phone a couple of times and then eventually we received a phone call from Victor Sumitra Broker to state the Valuation was being arranged. We asked for the date but to give us a couple of days notice. He rang back and stated that this was unnecessary as there had already been a “DRIVE BY” carried out. Quite strange as I always thought that the Valuer needed to see any internal work that needed to be carried out and possible Quotes for the Works. Quite Odd.
The Scam VALUATION
The Valuation by internal Bank Officer Ian Clark had been carried out before the Broker informed NAB Bank Officer Gary Chan that he required one. Odd…… How clever can these NAB Officers be?
Clairvoyant no doubt and super efficient that’s why they receive such big bonuses.
Well I possibly could understand by a couple of days but a couple of weeks. Uh!
Ordered by Broker on the 28th May 2008 but Valuation dated 14th May 2008 …. How can that be? Superman no doubt this Ian Clark, is he the Bank Officer that was transferred from Campbelltown to Bankstown?
So I looked in the Blue Appeal book and analysed the NAB’s Valuation done on the 14.05.2008 by Mr. Ian Clark. The major question ….is this a Valuation of 74 Gregory Road Leppington 2179? The simple answer to this is NO. There are so many discrepancies that I am sure my Barrister will expand on in Court that will even make the Judge weep with laughter. He will have a field day.
This is NOT OUR HOUSE. So in short we do not have a Valuation. A “doctored” Valuation document.
A “must” in any loan application I am informed by the Melbourne Customer Service Unit.
So wakeup… wake up… Mr. James Wallace Wyatt Executive of the NAB from the Strategic Business Services Northern Division.
Was the Affidavit all written for you and did someone put the pen in your hand… and point….and state…. sign here a number of times or was there stickers shaped like arrows for where you were to sign? Did you read the contents of the paperwork and then carry out an investigation,then determine yourself that what you were signing was correct? So did you just simply sign where required because a Solicitor had done the work?
So it isn’t just the lower socio economic members of society that rely on Solicitors to do the work correctly and trust them?…. heh!
I was a Director of a Company and I was very diligent in what I did and what I signed therefore so should you!!!!
How can the Thirups have a Loan with your NAB when it has been DECLINED and NO VALUATION to boot.
Episode 3 tomorrow on this Scam in the NAB . The next part is even better. Lots more to come.
Patricia Thirup
More docs I was asked to post
Have been getting requests to publish NAB info so here’s a continuation of the NAB/Healthcare stuff. Liz is a former employee of NAB, their treatment of her is abhorrent and it makes you wonder how they get away with this stuff. Seems nothing is out of bounds for these people. I wonder if Mr Clyne is ready to clean up the NAB mess that is causing so much grief for so many people? Clean up or cover up Mr Clyne? Your staff is behaving in a deplorable manner and need to be educated as to what is and is not within their job description.
Without Prejudice
Another question for Mr Cameron Clyne.
Why would Department of Health and Ageing , which was also under Tony Abbott’s portfolio waste taxpayers money by funding the Worc Project Health Appraisal Survey for the National Australia Bank when the NAB already knew the causes.
The Worc Health Appraisal Survey run by the University of Queensland went from 21st February to 24th March and yet the NAB OHS Consultative Committee mentioned these problems on November 25th 2004 and again on 22nd February 2005. On the back page of the Worc Project Appraisal Survey the word “you” was underlined. What I did notice on your Corporate Social Responsibility Report 2006 a dramatic reduction in your LTIFR. I wonder if the employees who completed the survey and found they had problems ended up like me dismissed ,with alerts coming up when their Medicare Card is presented and no treatment given.
Is this why the Safety and Compensation Commission (Ref. smh.com.au/news/Business/Big firms move out of the state compo plans. 13/12/2006) approved the NAB to become self-insured under the Comcare System. Another interesting article 30/10/07 in the Australian “Lib move to “sneak ” firms into Comcare prior to the calling the federal election . It stated that it was a critical decision made by Workplace Relations Minister then Mr Joe Hockey.
So Mr Clyne why all the subterfuge?
The other docs are pdfs which can be accessed through the links. The WORC project did a questionaire on behalf of the National Australia Bank. WORC Project intro, WORC page 2, WORC page 3, NAB OHS committee meeting, NAB OHS meeting cont’d, Australian Bankers Association response some of these documents raise questions regarding how NAB treated employees suffering spinal injuries they knew were caused by then current work practices. NAB did not meet its duty of care and it also punished those employees who did not take kindly to NABs cavalier attitude to the health problems created by NABs workplace shortcomings.
The NAB scam revealed
The following has been posted by request – guess NAB had no idea who they were taking on when they scammed Patricia Thirup.
Without Prejudice.
The is a letter to the CEO and Executives. in particular Mr. James Wallace Wyatt of the NAB
I am sooooooooooooo sorry I have to wake you up from your slumbers with regard your potential customers and the fraud and forgery that is perpetrated upon them by the NAB staff in my case now SACKED.
This comment is worth reading!
Patricia Thirup left a comment on yesterdays ‘reblog’ and I really think everybody needs to read it, so here it is;
Hi Rosie Karma yes,sooner rather than later I believe major changes will be happening in our Banking industry INDEFEASIBILITY of TITLE is what the NAB and their henchmen legals keep rolling out in the Repossession Courts. It MUST stop.Further investigation is required. Well, with the deregulation of the banking industry we then saw major changes had begun to happen internally and externally in Banking. These changes has now weakened the NAB’s defence of INDEFEASIBILITY. But the Legal System has not caught up in the Defence of the Customer. Then to use our Court System to their own financial benefit belies belief!!!!!! Indefeasibility and now …the NAB is a VICTIM of their own employee is laughable and this usage of INDEFEASIBILITY needs a complete overall immediately. I believe in our Court System full stop. Sometimes our Laws run a little behind progress and our COMMON LAW must catch up. Its time. It only takes the brillant minds of our superior Court Judges to put an end to this nightmare, that innocent people are put through and the traumatic outcome that follows.Really our fate is in their hands. These brilliant men are out there and are very capable to do this job. Too many bank Customers are shouting “Foul Play” Many Judges are turning their minds to what is happening to us and are becoming more and more aware of the changing face of the banking industry but the staid deadlocked laws that are used by the BANKS to their financial advantage and the customer’s demise must stop. Quite simply this….., when deregulation of the banking industry occurred under Minister Paul Keating the Federal Government did not follow through with “protection of Customers in the event of” Our Labor and then Liberal Governments failed to “protect”.The result is that both internally and externally in the banking system the criminal element of our society found “loopholes” they could penetrate and make a “fast buck” at the expense of others. US. The NAB in particular aggressively wanted “market share” so bonuses and financial incentives to employees was and is the …order of the day. This in turn makes employees find ways of meeting those “Targets”, this then leaves opportunities for corruption to abound and fiddling with figures to occur for required results. In my NAB Court Case we have found that our initail loan documentation was removed completely and inserted with a more “inventive criminal set of documents. This information then replaced ours” except for our name and address and I.D. Done by others not my family but why? one must ask, to what end result…… Money…, greed….. of course. Also where did this happen? The information we have found is that the majority of the TINKERING occurred inside the NAB Offices. So what has been happening inside our banking system for years and how many people have lost their homes and how many people have gone through horrendous experiences through no fault of their own and the NAB chose to protect these criminals it would appear WHY? Why? to enable a loan to progress to fruition not for the Customer but for the Bonus and “Targets being met” Pats on the backs for all, at the expense of their Customer who is blindly not informed that a corrupt deal has gone down…. Market Share and Share improvement on the Stock Exchange at my expense and downfall. Mr. Mague is what I feel like now for this time frame. I was conned by a bank…. Other criminal incentives also are common, corrupt dealings with outside Brokers to circumvent the flimsy rules that do apply for the want of extra financial greed. Money paid by third parties to Bank employees for criminal paperwork to gain Loans. Could the NAB Banker then be engaging in money laudering and Tax Evasion on a grand scale? The NAB then patting him on the back for a job well done and he gains promotion? We will see, maybe it will come out in my Court Case…… God willing. Could the NAB door for this criminal activity been firmly pushed open and has been ajar for years?. Does this criminal activity run through to corrupt dealings that flow from “setting Customers up for a massive fall and repossession to follow” BUT who then buys this property? Possiblily another scam in play? Maybe this also needs to be followed through. The NAB bankers are now being exposed by Others that engaged in this criminal activity. This had to be with the NAB’s blessing because instead of turning these rogue bankers over to the Police they instead sacked them and engaged in a “cover up”. This then progresses to the INDEFEASIBILITY ploy being used in every Court Room in the whole of Australia. There are some brilliant minds in our Court System and I for one urge them to turn their minds to this corrupt practice occurrring every day in our Court Rooms. It takes only one brilliant Judge to make one Judgement to make these changes to the LAW happen. I know that these Judges are out there, please for the next Bank Customer going through the bank’s sausage machine I employ you to make the changes happen to protect us. It is obvious that the Government through Legistralion is lacking in Authority. We live in a changing world we can’t live with laws that do not fit their purpose, changes must be made in the major banking laws to protect cases going through the Court Systems . We has customers no longer have “certainty in our commercial transactions and protection” of our information with the NAB in particular but I believe it applies to all Banks. The Federal Governments have placed us in the ” too hard basket” with the mental intelligence of the Ministers involved this would sound correct in my eyes…..but I respect and hold on high the elite Judges in Australia and ask,,, no.. beg them to sort this mess out. I believe they can. At the moment the Banks believe they are above the Law, it is only our elite Judges that can firmly bring them back to obeying the Law.We must all obey our Lawsand these Laws must be fit for their purpose, we all know what will follow. The Banks have already put a chink in this armour. Patricia Thirup
